Customer service

Click here to enter the registration portal and follow the step-by-step instructions.

From the moment you place your order, it takes approximately 12 working days for delivery. Deliveries to Scotland, Devon, and Cornwall take up to 19 days. Expedited delivery may be available for certain postcodes; please contact Wicken Toys for more information.

We always aim to deliver your order as quickly as possible. Once your order has been shipped, you'll receive a confirmation email. This email will include a package code that lets you track your order.

From the moment you place your order, we handle everything with great attention to detail. Your items are carefully packed and prepared for shipment. Once your order arrives in the United Kingdom, Wicken Toys takes over, ensuring your package is delivered to your home quickly and safely. They are also ready to assist with any delivery questions you may have.

Wicken Toys delivers large items with their own team. Standard delivery is within 12 working days, but they strive to deliver sooner if possible.

With this collaboration, we aim to provide you with a smooth and worry-free experience from order to delivery. If you have any questions, feel free to contact us. We are happy to assist you further.

Creating an account has many advantages, including: viewing your orders, tracking your purchases, etc. You can easily create an account here.